Case Study | March 5, 2013

How DSC Helped Bristol-Myers Squibb Satisfy Customers With Customized Service

Source: DSC Logistics
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The delivery of personal care products gets personal attention around the clock

When your business partner accurately sees what you need and responds, it’s a great feeling.

That’s what Bristol-Myers Squibb (BMS) wanted when they asked DSC Logistics for “each pick” service. Bristol-Myers Squibb sold Clairol™ hair color to smaller retail outlets like Sally’s Beauty Supply. But these smaller stores simply couldn’t use an entire case of one hair color. And Bristol-Myers Squibb wanted to keep these customers happy.