Case Study | March 5, 2013
How DSC Helped Bristol-Myers Squibb Satisfy Customers With Customized Service
Source: DSC LogisticsThe delivery of personal care products gets personal attention around the clock
When your business partner accurately sees what you need and responds, it’s a great feeling.
That’s what Bristol-Myers Squibb (BMS) wanted when they asked DSC Logistics for “each pick” service. Bristol-Myers Squibb sold Clairol™ hair color to smaller retail outlets like Sally’s Beauty Supply. But these smaller stores simply couldn’t use an entire case of one hair color. And Bristol-Myers Squibb wanted to keep these customers happy.
